Bartons Motor Sports Inc

Terms

Terms and Conditions for Discount Products

We ship daily via FedEx Ground & DHL Ground services to the lower 48 states. Shipping costs are included with our dealer pricing if we are shipping FedEx ground / DHL Ground only to the lower 48 states. AK & HI must be shipped by AIR and those costs are additional and not included under our free shipping. We do not offer COD. Air Rates can be found on the FedEx website by searching for rates from our zip code 50208 to your zip code.

We maintain a full service 30,000 SQFT warehouse with palletizing capabilities for larger orders. We can forklift fill your truck for orders over 50 pieces and ship LTL to your location on pallets. Free ground shipping is included to the lower 48 states. Large freight items generally include Free shipping to the nearest freight terminal. Home delivery of freight items is $50 per order, not per item. Our staff is available to ship your orders 5 days per week from 8AM to 5PM CST. Our shipping cutoff is generally around 1PM CST. Orders placed before 1PM CST will generally ship on the same day. Orders placed after 1PM CST will ship on the following business day. Please allow us 1 day for processing of all items going freight. We will e-mail you your tracking number(s) before 5PM CST on the day it ships.

We Offer Established Dealers Drop Shipping Service
Drop shipping is encouraged. For more information on our drop shipping program Contact Us to view our drop shipping information, then fill out our drop ship dealers request form and we will e-mail you all of the details. Most any online business can qualify for our drop ship program which will entitle you to special low rates on each model we offer. We ship it, all you do is send in the orders.

FREIGHT SHIPMENTS
Updated 11-10-2006

**Freight Shipping: Large motorcycles, electric bicycles, ATV's and mobility scooters such as the XB-500, XB-508, XB-350, XA-750, XT-300 & others are shipping by freight carriers strapped to pallets. We use R&L Carriers for 99% of all shipments going to 47 of the 48 lower states. Shipments to California will go by Yellow Freight or Central Freight. We will choose the lowest cost carrier for each individual shipment to California. The carrier and tracking number can be found on the tracking number e-mail we send back to you after it ships.

Expect all freight shipments (except Southern California) to go by R&L unless we contact you after the order is placed and tell you differently. Dealers are expected to visit the shippers website at http://www.gorlc.com/usa_map.asp to locate the nearest terminal for your customers if they are not paying $50 for delivery to their door. Customers should be aware that in many states the shipper offers only 1 or 2 terminals and these could be 100's of miles away from the delivery address. It is the dealers responsibility to communicate with their buyer about the terminal location.
X-Treme Scooters will ensure that each door delivery using R&L Carriers ONLY will include a lift gate.

**ALL Freight Shipments must include the customers phone number. If we do not receive the correct phone number of the customer, the shipment will not be shipped or delivered. The carrier will phone the customer to schedule delivery to the door.

**Freight palletized shipments going to New York City zip codes:
100-104
110-119
150-196
will incur a $100 service charge in addition to the $50 door delivery fee. Their is no exceptions for this fee as all freight carriers are charging $100 or more for these NYC zip codes.

**Freight palletized shipments going to Martha's Vineyard Island zip codes:
025-026
will incur a $100 service charge in addition to the $50 door delivery fee for transportation on the ferry to the island. Shipments picked up on the mainland at the terminal are free.

All shipments refused at any terminal will have the shipping costs billed back to the purchaser. Please be sure you or your customer is located near a terminal and has the capability of picking it up if they are not choosing the $50 optional door delivery service option.

Returns can only be authorized by our technical support department. To contact technical support you must open a scooter support ticket by clicking here. A tech will phone you back or reply to your ticket during the same day.

Our Warranty We Offer On All Scooters.......even if you did not buy it direct from X-Treme, Rest assured your covered.

Warranty (last updated 10/04/2007)
X-Treme Scooters offers a 30-day limited bumper-to-bumper manufacturers warranty on all scooters and accessories on all models.

Selected 90 day warranty models include:
Electric Bicycle's XB-350 - XB-500 - XB-508 - XB-600

The warranty starts the day the scooter is delivered to you. This warranty covers factory defects and defaults only. We do not cover misuse or broken parts caused by the user or by any other event. X-Treme will pay for standard shipping service costs on the first warranty shipment only. Any additional warranty parts that are needed will require the customer to pay all shipping costs.

Battery Warranty
We offer a full 6-month even trade warranty on defective batteries.

Selected 1 year battery warranty models include:
Models XM-50 - XM-150 - XM-155

If any battery should become faulty within the specified warranty period we will replace the battery free of charge. X-Treme requires that defective batteries be returned to us for exchange. X-Treme Scooters does not pay the shipping fee's to return the batteries to us however we will pay to ship the replacement batteries back to you. If you have questions about our warranty, please contact our support department by opening a ticket only. A friendly representative will get back to you quickly. Our support department winter hours are Monday through Thursday 9 AM to 4 PM Central Standard Time. Summer hours are 5 days per week.

Gasoline Engine Warranty
We offer a 30 day warranty on all gas engines for all models.

We offer a 1 year engine warranty on selected ATV's & Moped Motorcycles models:
XA-110 - XA-112 - XA-114 - XA-150 - XM-50 - XM-150 XM-155. The 1 year engine warranty warrants against factory defects only. Defective engines must be returned to X-Treme Scooters at the customers expense & will be replaced if X-Treme Scooters determines the engine is defective due to a factory defect.
X-Treme Scooters will pay the shipping cost to send the replacement engine to the customer.

Limited Warranty Details
What is covered & what is not covered:
1. Scooter Body: Damage to any plastic/fiberglass part that is a result of shipping is covered only if it occurred during shipping. Shipping damage must be reported immediately after delivery to be covered under warranty. Otherwise, the plastic/fiberglass body parts are not covered under this warranty. If, after careful inspection by our technical support department it is determined that the scooter was damaged during shipping (digital photos may be required by e-mail) , X-Treme scooters at it's discretion will supply free of charge the necessary replacement parts to fix the damaged scooter. X-Treme will not pay labor charges to install such parts.
2. Tires, tubes & kick stands: These items are NOT covered unless they are damaged as a result of shipping.
3. During the first 30 days of the warranty: X-Treme Scooters will replace any defective part free of charge and free of shipping charge to the end user of the scooter. X-Treme may require certain parts to be shipped back to X-Treme before replacing those parts. Shipping costs back to X-Treme must be paid for by the end user / customer. Call tags will never be issued.

Pocket Bike & Gas Scooters Models Starting With 'XG' Warranty: "Manufactures defects will only be covered"
1. Engines are covered. Each engine is started, tuned up and tested before we ship the pocket bike or gas scooter to you. Failure to premix oil with the gas voids the engine warranty.
2. Pull starters are not covered. Spare scooter pull starters can be purchased online.
3. Tires, tubes & flat tires are not covered unless damaged during shipping. (Damage must be reported to us immediately.

Return Policy:
Scooter & pocket bike returns are not allowed.
In the rare occasion that a special circumstance scooter return is allowed, the scooter must be packed up in it's original shipping carton, all accessories and parts must be included and you must write our RMA (Return Merchandise Authorization) number clearly on the outside of the carton or we will refuse your shipment. Return shipping charges are the responsibility of the customer.

Any scooter or pocket bike that arrives at our warehouse without a valid authorized RMA number (Return Merchandise Authorization) clearly written on the outside of the shipping carton will be refused. Freight collect and COD packages will not be accepted. We never issue call tags. Unauthorized returns are subject to a $35.00 restocking fee plus the original cost of shipping.

Order Cancellation Policy:
Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed & shipped immediately therefore we have a NO cancellation policy after an order has been placed.

Lifetime Technical Support:
Lifetime technical support is provided to each customer that purchases an X-Treme Scooter. To access our technical support department click on this link to open a support ticket. After a support ticket has been opened an X-Treme Scooter technician will respond to your ticket and an e-mail will be sent to you. If you would like to speak to a technician by phone, include your phone number on the ticket and ask the technician to contact you. Tickets are answered in the order received. Your initial posting puts you in line for the next technician to assist you. Should you post to your ticket before a technician responds, you will move your ticket to the bottom of the list so to ensure a quick reply, do not to post again until a tech replies to you.

Disclaimer:
X-Treme Scooters Manufacturers & Wholesale Distributors is not responsible for the proper or improper use of merchandise sold. We care about our customers and urge you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling. X-Treme Scooters encourages, begs, and asks that you wear a helmet and use appropriate lighting while riding at night regardless of the legal requirements in your particular state. Potential customers, you should check with your local law enforcement agency before purchasing about age requirements for riding electric scooters, gas scooters & pocket bikes. Some states may have laws restricting the use of these items on public streets, generally all states allow them on private property such as campgrounds, parks etc....but many states have age requirements and most states require helmets and protective equipment to be worn by certain age children. Pocket bikes with racing slicks should not be used on wet or slippery roads. Please always scoot safely. Know your laws before you go scootin. We will not take back a scooter if you find your laws do not permit your child to ride it. Check first.

Welcome to the X-Treme electric scooter technical support pages. Here you can find many answers and quick fixes to simple problems that you might incur while owning an X-Treme scooter, X-Treme pocket bike, electric pocket bike, sea scooter, super pocket bike or any other scooter brand that is similar to X-Treme scooters. Be sure to bookmark this page.

Many of the technical support questions that can be answered are below but be sure to click on your model number above to view the full descriptions on how to fix and solve many problems. If you have another name brand of scooter, find the picture above that looks closest to your model.

We also sell parts for scooters such as replacement electric motors, scooter batteries, drive belts, replacement bodies, new controllers which is also known as the brain of the scooter, tires, tubes, wheels, rims, frames, bearings, brakes, scooter throttles, carrying racks, fuses, tool kits, seat clamps, headlights, light bulbs, horns, seats, ignition switches, battery chargers for all models of electric scooters, front forks, chains and axle's along with nearly every other part for most all electric scooters sold on the market today. We also sell all parts for super pocket bikes, racing daytona pocket bikes and electric pocket bikes. Just visit our parts pages for more details about electric scooter parts.

(Technical Support Winter Hours Monday - Thursday 9 AM - 4 PM CST)
(Open A Technical Support Ticket) Click Here

(Technical Support Hours Monday - Friday 9 AM - 5 PM CST)
(Open A Technical Support Ticket) Click Here
(Open a ticket & a tech will phone you back today)

Signature Required Option:
We make a Signature Required Service available to all our customers at the
time of purchase for a minimal fee. If this service is not purchased X-Treme
Scooters will not be responsible for packages that have been left at the
recipient's door and consequently lost and/or Stolen.

Scooters for Kids DISCLAIMER:

Scooters for Kids products (electric/gas motorized scooters) are designed for recreational and/or for personal transportation of a single rider with proper safety equipment. It is not suitable for handicapped persons or persons with limited mentality or physical capacities. The product is to be used only on safe, dry, smoothly paved or hard packed surfaces, in accordance with local regulations, during daylight hours. Please remember to always wear a helmet!

There are inherent dangers to using motorized scooters. Purchaser shall use products at their own risk, Scooters for Kids will not be held liable under any circumstance for incidental or consequential loss or damage or injury due to the direct or indirect use, misuse or abuse of any product purchased from Scooters for Kids, including any malfunction.

Although there are no uniform legal age restrictions for the use of motorized scooters, we recommend that only individuals of legal age use any of the scooters sold by Scooters for Kids. Children may use products under adult supervision and under the guardian's own discretion. Check with your local authorities for area specific rules and regulations. Adult guardian assumes all responsibilities associated with the use of these products by minors. Customers understand that the use of these products can cause injury or death. To prevent it, we strongly recommend the use of the safety equipment such as helmet and knee pads. The user holds Seller and his agents harmless from any liability. Purchaser obtains her/his own insurance. Seller assumes no suitability of any of these products as to size, age and other factors largely depend on personal discretion.

Products are not regulated by the U.S. Department of Transportation as motor vehicles (except the gas series in some states). Therefore, they do not necessarily comply with the Federal Motor Vehicle Safety Standards. It is the customers' responsibility to check with their local authority since the law varies state by state.

Release

The User releases Scooters for Kids, its officers, agents, sponsors and employees from claims, demands and damages (both actual and consequential), of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with items purchased.

Limitation of liability

In no event shall Scooters for Kids or its suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with items purchased from us or this agreement (however arising, including negligence). Our liability, and the liability of our suppliers, to you or any third parties in any circumstance is limited to the User's cost of qualifying products purchased at the time of entering into the agreement. Qualifying products as acceptable for return as outlined in the return policy.

Disclaimer of warranty

Product information is provided on an "as is" basis, without warranty of any kind, either expressed or implied, including, without limitation the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The entire risk as to the performance of or arising out of the use of products purchased is borne by the User. Scooters for Kids makes no warranty regarding the accuracy of information about products. All product information is provided by a third party and is said to be true to the best of our knowledge. All product information available to us is made available to the user.

Indemnification

User hereby agrees to defend, indemnify and hold harmless Scooters for Kids, its officers, directors, employees and agents, for any loss or damages awarded by a court of competent jurisdiction resulting from any claim, action, or demand, including reasonable attorneys' fees, arising out of or related to products purchased on this website, or the violation of the agreement by the User.

Purchasers Responsibility

You must inspect all equipment before using it and to take full responsibility for assuring that the equipment is in good working order and safe to use. You further understand that you are responsible for damage to equipment. Purchaser understands the nature of motor scooter riding and motorcycle related activities and acknowledges that Purchaser is qualified to operate said motor scooter, and is in proper physical condition to participate in such activity. Purchaser agrees to assume all risks when allowing others to operate Purchaser s scooter. If Purchaser is not familiar with the nature of motor scooter riding, Purchaser should seek professional training before operating a scooter.

Inherent Risks

Warning! Scooter riding activities involve the risk and danger of serious bodily injury including, but not limited to, disability, paralysis, dismemberment and death. These inherent risks and dangers may be caused by Purchasers own actions or inactions, the actions or inactions of others, participating or not participating in the activity, the condition in which the activity takes place, or the negligence of others. There may be additional risks, including social and economic loss, either known or unknown to Purchaser, not readily foreseeable, and Purchaser fully accepts and assumes responsibility for all such risks, losses, costs, and damages incurred as a result of Purchasers participation in scooter riding activity.

Operation, Registration, and License

Purchaser is responsible for registering and operating the motor scooter in accordance with local and state laws and ordinances. Seller makes no representations that the motor scooter is legal for operation in your City and State.

Customers have read and understood the use of these products before purchasing. Please contact your direct vendor or contact us with any questions.

This shall not act a waiver of any implied warrantees which customers retain, as provided by law.

When purchasing from or submitting an order to Scooters for Kids, you acknowledge that you have read and understand our disclaimer, and agree to these as the terms of sale.

Shopping cart by ShopFactory